--- title: "Feature Friday: how to exclude domains" description: Excluding domains could come in useful, if you'd like to increase user-friendliness. How? We will explain it in this blog. image: https://www.smartlockr.io/hubfs/Kopie%20van%20Feature%20friday%20(2)-1.webp --- [![Smartlockr logo](https://www.smartlockr.io/hubfs/Smartlockr-logo.png) ](https://www.smartlockr.io/en?hsLang=en) - Product - [Product overview ](https://www.smartlockr.io/en/product?hsLang=en) - [Integrations ](https://www.smartlockr.io/en/integrations?hsLang=en) - Customers - [Case studies ](https://www.smartlockr.io/en/blog/tag/casestudy) - Team - [Management ](https://www.smartlockr.io/en/teams/management?hsLang=en) - [IT specialist ](https://www.smartlockr.io/en/teams/it-specialist?hsLang=en) - [CISO ](https://www.smartlockr.io/en/teams/ciso?hsLang=en) - [End user ](https://www.smartlockr.io/en/teams/end-user?hsLang=en) - Branches - [Healthcare ](https://www.smartlockr.io/en/branches/secure-email-healthcare?hsLang=en) - [Municipalities ](https://www.smartlockr.io/en/branches/secure-email-municipalities?hsLang=en) - [Finance ](https://www.smartlockr.io/en/branches/secure-email-financial-services?hsLang=en) - [Legal ](https://www.smartlockr.io/en/branches/secure-email-legal-industry?hsLang=en) - [Education ](https://www.smartlockr.io/en/branches/secure-email-education?hsLang=en) - [Recruitment ](https://www.smartlockr.io/en/branches/secure-email-recruiters?hsLang=en) - [Housing associations ](https://www.smartlockr.io/en/branches/secure-email-housing-associations?hsLang=en) - [Pricing ](https://www.smartlockr.io/en/pricing?hsLang=en) - Resources - [Blog ](https://www.smartlockr.io/en/blog) - [Guides ](https://www.smartlockr.io/en/resources?hsLang=en#guides) - [Webinars ](https://www.smartlockr.io/en/resources?hsLang=en#webinars) - [Videos ](https://www.smartlockr.io/en/resources?hsLang=en#videos) - [Partners ](https://www.smartlockr.io/en/partners?hsLang=en) - Company - [Contact ](https://www.smartlockr.io/en/contact?hsLang=en) - [Support ](https://support.smartlockr.io/hc/en-us?hsLang=en) - [Request more licenses ](https://www.smartlockr.io/en/request-more-licenses?hsLang=en) - [Who we are ](https://www.smartlockr.io/en/about-us?hsLang=en) - [Jobs ](https://www.smartlockr.io/en/careers?hsLang=en) [![Free Consultation](https://no-cache.hubspot.com/cta/default/6122972/846d7346-3e53-4811-b976-8a3dd0a3f9ee.png)](https://cta-redirect.hubspot.com/cta/redirect/6122972/846d7346-3e53-4811-b976-8a3dd0a3f9ee) # Feature Friday: how to exclude domains [ Smartlockr ](https://www.smartlockr.io/en/blog/author/smartlockr) Jul 17, 2020 --- ![Feature Friday: how to exclude domains](https://www.smartlockr.io/hubfs/Kopie%20van%20Feature%20friday%20(2)-1.webp) Smartlockr: that’s one platform, with different features. In this series, we will highlight one every Friday and show how secure and user-friendly email looks like. We’ll explain it briefly, **in less than 500 words. ** Today we have** excluded domains, which is a feature that will increase user-friendliness. What it is and how it exactly works, you'll read in this blog. **   ### What are excluded domains? > Messages and files sent with Smartlockr have a certain degree of security. It depends on the type of message you have chosen and the security that comes with it. The recipient may be asked [to authenticate with two-factor authentication](https://www.smartlockr.io/en/blog/one-and-two-factor-authentication?hsLang=en). Or received files can only be downloaded from a secure Smartlockr portal, via a link in an email. > > This may feel as a hassle,  for instance because you communicate regularly with a certain person. Or there are certain domains and / or e-mail addresses that are trusted within the organization,  so additional security is not required from Smartlockr. > > In this case, excluded domains offer the solution. **It allows you to exclude these email addresses and domains, so you'll be sending messages to these addresses as a regular email.**   ### When should excluded domains be used? There are some advantages for excluding domains. Here are some suggestions when it could be used:  - It increases user-friendliness. This is because recipients don't need to take additional action when they receive confidential information from your organization. That works well if there is regular communication between your organization and certain recipients. - In addition, it may be desirable to communicate with recipients who are not allowed to open emails, sent by a third party from an organizational policy. This applies to banks, for example, where employees are not allowed to click on links in emails.** ** - Also, recipients may receive emails through a system, which doesn't support the use of Smartlockr. This could cause problems when opening a message sent with Smartlockr. By excluding these specific domains, the emails will be sent as normal emails. - Finally, there is also internal communication: sharing information internally doesn't have to be done in the most secure way. It might be desirable to use this option, to exclude company-domains. Which domains you would like to exclude, depends totally on which domains you trust and if it's desirable because of companypolicy.   ### **How excluded domains with Smartlockr work** Domain exclusion can only be done by the administrator within the organization. This is easily done from [the admin portal.](https://www.smartlockr.io/en/blog/admin-portal?hsLang=en) In the menu on the left, under users, you will find the option *recipient policy*. This is where both domains and specific email addresses can be added. When you click on add excluded domain, you will see a screen  where you can add the exclusions. You see, it's as simple as that!   [![Probeer nu vrijblijvend](https://no-cache.hubspot.com/cta/default/6122972/52b43707-908b-4865-b6f1-01acc88d92d2.png)](https://cta-redirect.hubspot.com/cta/redirect/6122972/52b43707-908b-4865-b6f1-01acc88d92d2) [Product](https://www.smartlockr.io/en/blog/tag/product) [Feature Friday](https://www.smartlockr.io/en/blog/tag/feature-friday) [Secure Emailing](https://www.smartlockr.io/en/blog/tag/secure-emailing) [![secure communication](https://www.smartlockr.io/hs-fs/hubfs/secure-communication-bp.png?width=336&name=secure-communication-bp.png)](https://www.smartlockr.eu/en/request-demo?hsLang=en)   ### Whitepapers - [Is it safe to store data in a US-based Cloud provider?](https://www.smartlockr.eu/en/whitepaper-is-it-safe-store-data-us-cloud-provider?hsLang=en) - [Good cop, bot cop: the truth about AI, ML and your privacy](https://www.smartlockr.eu/en/whitepaper-ai-ml-and-data-privacy?hsLang=en) - [The 8 things you can expect from a partnership with Smartlockr](https://www.smartlockr.eu/en/whitepaper-things-you-can-expect-from-partnetship-smartlockr?hsLang=en) - [How to choose the right secure email solution?](https://www.smartlockr.eu/en/how-to-choose-the-right-secure-email-solution-whitepaper?hsLang=en) - [Keep your organization free of data leaks](https://www.smartlockr.eu/en/keep-organization-free-of-data-leaks?hsLang=en) - [Smartlockr & Workspace 365: Prevent data breaches, work and communicate more securely](https://www.smartlockr.eu/en/safe-emailing-and-safe-workplace?hsLang=en) ### Popular Post [ Oops, I sent an important email to the wrong recipient. What now? ](https://www.smartlockr.io/en/blog/sent-email-to-wrong-recipient-what-now?hsLang=en) [ Is Microsoft 365 GDPR-compliant? Spoiler alert: no ](https://www.smartlockr.io/en/blog/is-microsoft-365-gdpr-compliant?hsLang=en) [ Recall sent emails to protect data: block emails, files and recipients ](https://www.smartlockr.io/en/blog/recall-sent-email?hsLang=en) [ Why Pentesting is a must for banks and financial services ](https://www.smartlockr.io/en/blog/why-pentesting-is-a-must-for-banks-and-financial-services?hsLang=en) [ Preventing misdirected emails with files and recipients confirmation ](https://www.smartlockr.io/en/blog/confirmation-on-files-and-recipients?hsLang=en) ## Similar posts ### [Feature Friday: Import users from csv file](https://www.smartlockr.io/en/blog/import-users-from-csv-file?hsLang=en) Easily add users from a CSV file. Very simple and fast: no longer manually, but with just one click of a button. Read more about this Smartlockr's... SmartLockr Sep 6, 2019 ### [This is how easy Smartlockr works for recipients](https://www.smartlockr.io/en/blog/this-is-how-easy-smartlockr-works-for-recipients?hsLang=en) Smartlockr is not only user-friendly for senders but also for recipients. Curious about what that exactly looks like? Then read this Feature Friday. Jun 19, 2020 [![Smartlockr logo](https://www.smartlockr.io/hubfs/smartlockr-logo2.png) ](https://www.smartlockr.io/nl/?hsLang=en) **Netherlands: **H.J.E Wenckebachweg 123 1096 AM, Amsterdam Kvk: 61781614 BTW-nr: NL854485685B01   ### Contact - Netherlands: +31 (0) 20 244 03 50 - Sweden: +46 81 211 29 68 ### Smartlockr - [Terms & Conditions](https://www.smartlockr.io/en/general-terms-and-conditions-smartlockr?hsLang=en) - [Privacy Statement](https://www.smartlockr.io/en/privacy-statement?hsLang=en) - [Smartlockr A-Z](https://www.smartlockr.io/en/smartlockr-a-z?hsLang=en) - [Status of our services](https://www.smartlockr.io/en/status-of-our-services?hsLang=en) ### Support - [Help Center](https://support.smartlockr.io/hc/en-us?hsLang=en) - [FAQ](https://support.smartlockr.io/hc/en-us/categories/5354862458012-FAQ-and-information?hsLang=en) - [Need help? Download TeamViewer](https://get.teamviewer.com/smartlockr) © 2026 Smartlockr All rights reserved ![BC Certified logo_ISO 27001-2022 RVA_ENG](https://www.smartlockr.io/hs-fs/hubfs/BC%20Certified%20logo_ISO%2027001-2022%20RVA_ENG.jpg?width=303&height=80&name=BC%20Certified%20logo_ISO%2027001-2022%20RVA_ENG.jpg) ![NEN 7510 certificate Smartlockr](https://www.smartlockr.io/hs-fs/hubfs/BC-Certified-logo_NEN7510-1-2017_RVA_ENG.png?width=320&height=85&name=BC-Certified-logo_NEN7510-1-2017_RVA_ENG.png) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Smartlockr", "url" : "https://www.smartlockr.io/en/blog/author/smartlockr" }, "dateModified" : "2023-07-20T16:01:07.749Z", "datePublished" : "2020-07-17T09:38:49.000Z", "headline" : "Feature Friday: how to exclude domains", "image" : [ "https://www.smartlockr.io/hubfs/Kopie%20van%20Feature%20friday%20(2)-1.webp" ], "mainEntityOfPage" : { "@id" : "https://www.smartlockr.io/en/blog/how-to-exclude-domains", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.smartlockr.io/hubfs/SL-logo@3x.png" }, "name" : "Smartlockr" } } ``` ```json { "@context" : "http://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "", "addressLocality" : "Amsterdam", "addressRegion" : "Noord Holland", "postalCode" : "", "streetAddress" : "H.J.E. 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