--- title: "Children's data needs protection too: Case Study Partou" description: Partou, a non profit organisation, can focus all their efforts on childcare, while Smartlockr ensures data protection and safe emailing. image: https://www.smartlockr.io/hubfs/partou-case-study.webp --- [![Smartlockr logo](https://www.smartlockr.io/hubfs/Smartlockr-logo.png) ](https://www.smartlockr.io/en?hsLang=en) - Product - [Product overview ](https://www.smartlockr.io/en/product?hsLang=en) - [Integrations ](https://www.smartlockr.io/en/integrations?hsLang=en) - Customers - [Case studies ](https://www.smartlockr.io/en/blog/tag/casestudy) - Team - [Management ](https://www.smartlockr.io/en/teams/management?hsLang=en) - [IT specialist ](https://www.smartlockr.io/en/teams/it-specialist?hsLang=en) - [CISO ](https://www.smartlockr.io/en/teams/ciso?hsLang=en) - [End user ](https://www.smartlockr.io/en/teams/end-user?hsLang=en) - Branches - [Healthcare ](https://www.smartlockr.io/en/branches/secure-email-healthcare?hsLang=en) - [Municipalities ](https://www.smartlockr.io/en/branches/secure-email-municipalities?hsLang=en) - [Finance ](https://www.smartlockr.io/en/branches/secure-email-financial-services?hsLang=en) - [Legal ](https://www.smartlockr.io/en/branches/secure-email-legal-industry?hsLang=en) - [Education ](https://www.smartlockr.io/en/branches/secure-email-education?hsLang=en) - [Recruitment ](https://www.smartlockr.io/en/branches/secure-email-recruiters?hsLang=en) - [Housing associations ](https://www.smartlockr.io/en/branches/secure-email-housing-associations?hsLang=en) - [Pricing ](https://www.smartlockr.io/en/pricing?hsLang=en) - Resources - [Blog ](https://www.smartlockr.io/en/blog) - [Guides ](https://www.smartlockr.io/en/resources?hsLang=en#guides) - [Webinars ](https://www.smartlockr.io/en/resources?hsLang=en#webinars) - [Videos ](https://www.smartlockr.io/en/resources?hsLang=en#videos) - [Partners ](https://www.smartlockr.io/en/partners?hsLang=en) - Company - [Contact ](https://www.smartlockr.io/en/contact?hsLang=en) - [Support ](https://support.smartlockr.io/hc/en-us?hsLang=en) - [Request more licenses ](https://www.smartlockr.io/en/request-more-licenses?hsLang=en) - [Who we are ](https://www.smartlockr.io/en/about-us?hsLang=en) - [Jobs ](https://www.smartlockr.io/en/careers?hsLang=en) [![Free Consultation](https://no-cache.hubspot.com/cta/default/6122972/846d7346-3e53-4811-b976-8a3dd0a3f9ee.png)](https://cta-redirect.hubspot.com/cta/redirect/6122972/846d7346-3e53-4811-b976-8a3dd0a3f9ee) # Children's data needs protection too: Case Study Partou [ Smartlockr ](https://www.smartlockr.io/en/blog/author/smartlockr) Aug 17, 2021 --- ![Children's data needs protection too: Case Study Partou](https://www.smartlockr.io/hubfs/partou-case-study.webp) Counting over 400 child daycare centres and providing care for more than 30,000 children every day,[ Partou ](https://www.partou.nl/)is a Dutch industry leader with a duty as beautiful as it is essential. We sat down with [Erwin Wilschut, ICT-projectmanager at Partou](https://www.linkedin.com/in/erwinwilschut/): "Children's data are an inherent part of any child daycare operation. From the moment a parent calls to inquire about availability, sensitive data is often sent by email as part of that exchange. And of course there's also our communication with other parties to consider, such as public health services or regulators. Thankfully I brought a great deal of knowledge and experience to the table when, in August of 2019, I started my job at Partou: I'd previously done research into security practices at non profit organisations, which proved very helpful. ![Partou-image](https://www.smartlockr.io/hs-fs/hubfs/Partou-image.webp?width=741&height=388&name=Partou-image.webp)   ## Convincing management Prior to working at Partou I worked in a tightly organised business environment of well defined processes. Of course, Partou's main focus is to provide good care for children. Using my knowledge and aforementioned research perspectives, I managed to put the issue of online security on our management's agenda. Although the need for security was evident to everyone, Partou at the time was in the midst of a merger, which is why it took me a bit of effort to make sure the issue of data security was dealt with instantly, rather than in the wake of said merger.  ### *"Management in the end was convinced the moment they saw the costs of a data breach are more diverse and lasting than most people initially realise."* Preventing not just the financial setback but also the reputational damages associated with data breaches thus became my mission, as I set out to look for the solution.   ## Why Smartlockr We ended up inviting 3 candidates for a demo. One was quickly dismissed, so we were left to choose between Smartlockr and your competitor. The two products in and of itself seemed similar enough, but Smartlockr's communication style was what made it stand out above the rest. All of our questions were answered quickly and the odd time an answer wasn't readily available, we'd get a timeline of when to expect one. I really appreciated the way Smartlockr proactively reached out to us with tips or simply to make sure we had thought of everything. In short, Smartlockr positioned itself as a partner rather than a supplier."   ## Customer Success The moment a contract is signed, a customer can rely on their Customer Success Team: "We immediately got assigned a Customer Success Manager, essentially a liaison between Smartlockr and the customer, someone who's there every step of the way. This proved of great value to me. Whenever you sign on with another company, you yourself don't know how to implement its product, or how to make sure your co-workers will welcome it as much as you do. No one likes change after all, which made it all the more valuable when our Customer Success Manager handed me fully fledged communication and implementation plans, or anything else that was needed. Smartlockr obviously has a lot of experience with onboarding. ### *"Smartlockr's proactive and can-do attitude also works to make life easy for everyone who works at Partou."* They really go the extra mile here. Typical of Smartlockr for instance is that their Sales department regularly checks base with us, long after the contract was signed. That's not something you see often.   ## Working with Smartlockr Currently we're rolling out Smartlockr in small batches in our organisation. We believe in giving end users the responsibility to email securely: trust is gained by giving it. Smartlockr is of big help in this respect, by making it very easy for people to click that extra button needed for securing email communication. The fact it's such a small change helps to prevent any resistance to change. Those who can use Smartlockr have unanimously spoken out positively about Smartlockr and how easy it is to use. Overall I'd award Smartlockr a 9.5 out of 10 and I would definitely recommend it to other organisations. ### *"You often see people underestimating the risks of data breaches, while overestimating the complexity of implementing Smartlockr. My advice would be to really consider the risks you're taking and how easy it is to take the necessary security measures, especially with Smartlockr by your side."*   [Casestudy](https://www.smartlockr.io/en/blog/tag/casestudy) [![secure communication](https://www.smartlockr.io/hs-fs/hubfs/secure-communication-bp.png?width=336&name=secure-communication-bp.png)](https://www.smartlockr.eu/en/request-demo?hsLang=en)   ### Whitepapers - [Is it safe to store data in a US-based Cloud provider?](https://www.smartlockr.eu/en/whitepaper-is-it-safe-store-data-us-cloud-provider?hsLang=en) - [Good cop, bot cop: the truth about AI, ML and your privacy](https://www.smartlockr.eu/en/whitepaper-ai-ml-and-data-privacy?hsLang=en) - [The 8 things you can expect from a partnership with Smartlockr](https://www.smartlockr.eu/en/whitepaper-things-you-can-expect-from-partnetship-smartlockr?hsLang=en) - [How to choose the right secure email solution?](https://www.smartlockr.eu/en/how-to-choose-the-right-secure-email-solution-whitepaper?hsLang=en) - [Keep your organization free of data leaks](https://www.smartlockr.eu/en/keep-organization-free-of-data-leaks?hsLang=en) - [Smartlockr & Workspace 365: Prevent data breaches, work and communicate more securely](https://www.smartlockr.eu/en/safe-emailing-and-safe-workplace?hsLang=en) ### Popular Post [ Oops, I sent an important email to the wrong recipient. What now? ](https://www.smartlockr.io/en/blog/sent-email-to-wrong-recipient-what-now?hsLang=en) [ Is Microsoft 365 GDPR-compliant? Spoiler alert: no ](https://www.smartlockr.io/en/blog/is-microsoft-365-gdpr-compliant?hsLang=en) [ Recall sent emails to protect data: block emails, files and recipients ](https://www.smartlockr.io/en/blog/recall-sent-email?hsLang=en) [ Why Pentesting is a must for banks and financial services ](https://www.smartlockr.io/en/blog/why-pentesting-is-a-must-for-banks-and-financial-services?hsLang=en) [ Preventing misdirected emails with files and recipients confirmation ](https://www.smartlockr.io/en/blog/confirmation-on-files-and-recipients?hsLang=en) ## Similar posts ### [A great opportunity to keep Privacy on the map - Parteon case study](https://www.smartlockr.io/en/blog/success-story-parteon?hsLang=en) As a housing corporation in the Zaanstreek, with more than 16000 rental units, privacy protection is paramount at Parteon. Smartlockr puts this on... Casestudy Dec 21, 2021 ### [Machine learning can boost data protection and stop misdirected emails](https://www.smartlockr.io/en/blog/machine-learning-boost-data-protection-and-stop-misdirected-emails?hsLang=en) Explore how machine learning fortifies data protection, prevents misdirected emails, and transforms email security for a proactive defense. Dec 6, 2023 [![Smartlockr logo](https://www.smartlockr.io/hubfs/smartlockr-logo2.png) ](https://www.smartlockr.io/nl/?hsLang=en) **Netherlands: **H.J.E Wenckebachweg 123 1096 AM, Amsterdam Kvk: 61781614 BTW-nr: NL854485685B01   ### Contact - Netherlands: +31 (0) 20 244 03 50 - Sweden: +46 81 211 29 68 ### Smartlockr - [Terms & Conditions](https://www.smartlockr.io/en/general-terms-and-conditions-smartlockr?hsLang=en) - [Privacy Statement](https://www.smartlockr.io/en/privacy-statement?hsLang=en) - [Smartlockr A-Z](https://www.smartlockr.io/en/smartlockr-a-z?hsLang=en) - [Status of our services](https://www.smartlockr.io/en/status-of-our-services?hsLang=en) ### Support - [Help Center](https://support.smartlockr.io/hc/en-us?hsLang=en) - [FAQ](https://support.smartlockr.io/hc/en-us/categories/5354862458012-FAQ-and-information?hsLang=en) - [Need help? 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