---
title: "Feature Friday: highlight privacy-sensitive information in emails"
description: Highlighting sensitive information in an email concept increases the awareness of the sender of an email as they will receive a notification. Read more!
image: https://www.smartlockr.io/hubfs/Feature%20friday%20(67).webp
---

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# Feature Friday: highlight privacy-sensitive information in emails

[ Smartlockr ](https://www.smartlockr.io/en/blog/author/smartlockr)

 Oct 1, 2020

---

![Feature Friday: highlight privacy-sensitive information in emails](https://www.smartlockr.io/hubfs/Feature%20friday%20(67).webp)

The Smartlockr Intelligent Data Protection Platform enables secure communication. [This means safe email, safe file sharing and safe communication within a secure environment. ](https://www.smartlockr.io/en/product?hsLang=en)To keep you informed of all developments, we share a new or renewed feature every Friday in our “Feature Friday”. Today we have an extension to an existing functionality that is currently being worked on: **highlighting privacy-sensitive information in an email concept** . We are happy to explain how this works exactly.

[Human error remains the biggest cause of data breaches](https://www.smartlockr.io/en/blog/biggest-cause-data-leaks-human-errors?hsLang=en). Fortunately, you can do something about this. **Raising awareness plays a major role in this** .   
[Read more: why awareness is important for secure communication.](https://www.smartlockr.eu/nl/blog/waarom-bewustwording-belangrijk-is-voor-veilige-communicatie?hsLang=en)

 

 

## Notifications on sensitive content

Smartlockr uses [Machine Learning](https://www.smartlockr.io/en/blog/machine-learning?hsLang=en) to prevent the risk of data leaks: by cleverly applying this technique,** the system can recognize privacy-sensitive information in an email, without us having access to the content of the message.** [This is done with content settings, which are linked to the content policy](https://www.smartlockr.io/en/blog/content-policy?hsLang=en). Every organization can indicate which type of information is privacy-sensitive and needs extra attention.

> *Imagine: within your organization you work a lot with credit card information that you process in your emails. You want each sender that includes this information in their emails to be aware that privacy sensitive information is being sent. Smartlockr works with content filters that alert users that sensitive information is being processed. In the case of credit card information, Smartlockr has this notification enabled by default. **This means that there is always a notification when the standard 16-digit credit card note is entered** . If there is content specific to your organization that you would like to receive notifications about, such as records of patients or clients, you can add it as an administrator.*

This way, we are able to increase the awareness of the sender.

## Highlighting of information within a concept

**A notification prompts when processing sensitive information before you send an email, which contributes to[ secure emailing](https://www.smartlockr.io/en/secure-emailing?hsLang=en) and increases awareness.** 

**We do not stop here, we are constantly evolving and updating Smartlockr**! We are developing an extension to this feature so it can be more focused and specific. Currently, the sender is shown one notification, regardless of whether it contains one or multiple sensitive components. However, it is not yet clear where exactly this information has been processed. **The extension to come is to highlight the information in the email concept.** This means that while composing an email, the sender can see where sensitive information has been processed. This has the great advantage that the sender has a good view of where sensitive information is. **Marking content is therefore implemented to keep the sender extra alert and to give a better overview of where sensitive information is.**

 

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[Prevent Data Breaches](https://www.smartlockr.io/en/blog/tag/prevent-data-breaches) [Secure Emailing](https://www.smartlockr.io/en/blog/tag/secure-emailing)

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### Whitepapers

- [Is it safe to store data in a US-based Cloud provider?](https://www.smartlockr.eu/en/whitepaper-is-it-safe-store-data-us-cloud-provider?hsLang=en)
- [Good cop, bot cop: the truth about AI, ML and your privacy](https://www.smartlockr.eu/en/whitepaper-ai-ml-and-data-privacy?hsLang=en)
- [The 8 things you can expect from a partnership with Smartlockr](https://www.smartlockr.eu/en/whitepaper-things-you-can-expect-from-partnetship-smartlockr?hsLang=en)
- [How to choose the right secure email solution?](https://www.smartlockr.eu/en/how-to-choose-the-right-secure-email-solution-whitepaper?hsLang=en)
- [Keep your organization free of data leaks](https://www.smartlockr.eu/en/keep-organization-free-of-data-leaks?hsLang=en)
- [Smartlockr & Workspace 365: Prevent data breaches, work and communicate more securely](https://www.smartlockr.eu/en/safe-emailing-and-safe-workplace?hsLang=en)

### Popular Post

[ Oops, I sent an important email to the wrong recipient. What now? ](https://www.smartlockr.io/en/blog/sent-email-to-wrong-recipient-what-now?hsLang=en)

[ Is Microsoft 365 GDPR-compliant? Spoiler alert: no ](https://www.smartlockr.io/en/blog/is-microsoft-365-gdpr-compliant?hsLang=en)

[ Recall sent emails to protect data: block emails, files and recipients ](https://www.smartlockr.io/en/blog/recall-sent-email?hsLang=en)

[ Why Pentesting is a must for banks and financial services ](https://www.smartlockr.io/en/blog/why-pentesting-is-a-must-for-banks-and-financial-services?hsLang=en)

[ Preventing misdirected emails with files and recipients confirmation ](https://www.smartlockr.io/en/blog/confirmation-on-files-and-recipients?hsLang=en)

## Similar posts

<https://www.smartlockr.io/en/blog/success-story-vkg?hsLang=en>

### [How VKG enables its employees to protect their data](https://www.smartlockr.io/en/blog/success-story-vkg?hsLang=en)

As a trusted partner in the finance industry VKG needed an email solution that enabled them to send data easily and securely to their many clients

Casestudy  Oct 13, 2021

<https://www.smartlockr.io/en/blog/recall-sent-email?hsLang=en>

### [Recall sent emails to protect data: block emails, files and recipients](https://www.smartlockr.io/en/blog/recall-sent-email?hsLang=en)

With Smartlockr you can withdraw sent emails and attachments even days after sending them. Want to see how easy we made that? Read the blog.

SmartLockr  Sep 8, 2021

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